top of page
  • Writer's pictureDragos Mihai

What is Difference Between Salesforce Classic and Lightning?

Updated: Aug 17, 2023

If you are searching about what is difference between salesforce classic and lightning? Then, this article will cover all aspects of Salesforce. Salesforce is a cloud-based customer relationship management (CRM) platform that helps organizations manage their interactions with customers and potential customers.


There are two main versions of the Salesforce platform: Salesforce Classic and Salesforce Lightning.


Difference Between Salesforce Classic and Lightning:

classic vs lightning

We are going to share the difference between Salesforce Classic and Lightning is the way in which they handle customizations. In Salesforce Classic, customizations are made directly to the underlying code, which can make it more challenging to upgrade the platform or make changes to the customizations.


In Salesforce Lightning, customizations are made using a set of tools that are designed to be more user-friendly and allow for a more flexible and scalable approach to customization. Below, we mentioned all key points regarding Salesforce lightning vs Classic. Read on!


User Experience


One of the most notable differences between Lightning and Classic is the user experience. Lightning is designed to be more modern and user-friendly, with a sleek and intuitive interface. Classic, on the other hand, has a more traditional interface that may be more familiar to those who have been using Salesforce for a while.


Lightning also has a number of features that are not available in Classic, such as Lightning Components and the App Builder. These features make it easier to customize the user interface and create unique and efficient experiences for your users.


Customization


In terms of customization, both Lightning and Classic have their pros and cons. Lightning offers a range of customization options through its Lightning Components and the App Builder. This means you can create custom pages, components, and apps that are tailored specifically to your organization's needs.


Classic, on the other hand, provides a more limited set of customization options. However, it does have a robust set of tools for customizing page layouts, creating custom fields, and defining workflows and processes.


Performance


When it comes to performance, Lightning has a significant advantage over Classic. Lightning is designed to be faster and more efficient, with improved page load times and better support for mobile devices.


Classic, on the other hand, can be slower and less efficient, especially for large organizations with a large volume of data. This can lead to longer page load times and a less-than-ideal user experience.


Integration


Both Lightning and Classic offer a range of integration options, but there are some key differences between the two. Lightning has a number of out-of-the-box integrations with popular third-party tools and services, making it easier to integrate your Salesforce data with other systems.


Classic, on the other hand, has fewer out-of-the-box integrations, but it does have a robust set of APIs and web services that can be used to build custom integrations. This means that if you need to integrate Salesforce with a unique or custom system, Classic may be the better option.


Adoption


Another key consideration when choosing between Lightning and Classic is the level of adoption within your organization. If your organization is already using Classic, it may be more difficult to make the switch to Lightning, as there will be a learning curve for your users.


However, if you are starting a new Salesforce implementation or if your organization is already using Lightning, there may be less of a hurdle in terms of user adoption.


Cost


The cost of using Lightning and Classic is another important factor to consider. While both interfaces are part of the same Salesforce platform, there may be additional costs associated with using Lightning, such as the cost of customizing components and apps.


On the other hand, if your organization is already using Classic, there may be costs associated with upgrading to Lightning, such as the cost of training users and updating customizations.


Salesforce Classic Pros & Cons:


Salesforce Classic is a widely used customer relationship management (CRM) platform that helps businesses manage their customer data, sales, and support processes.


Salesforce Classic is a powerful tool that has many benefits, but it also has its limitations. Businesses should consider the pros and cons carefully and weigh the benefits of using the platform against the risks before making a decision to use it.


Pros:

  • User-friendly interface: Salesforce Classic has a user-friendly interface that is easy to navigate, making it simple for users to find what they need.


  • Customizable: Salesforce Classic can be customized to meet the unique needs of a business, allowing it to be tailored to the way a company operates.


  • Integrations: Salesforce Classic integrates with a wide range of third-party applications and tools, making it possible for businesses to use the software in conjunction with other tools they already use.


  • Widely adopted: Salesforce Classic is widely adopted by businesses of all sizes and across industries, making it a well-supported platform.

Cons:

  • Outdated: While Salesforce Classic is still widely used, it is considered an outdated version of the software and is no longer being actively developed by Salesforce.


  • Limited features: Compared to the newer version of Salesforce (Lightning), Salesforce Classic has fewer features and may not be able to meet the needs of businesses that have more complex requirements.


  • Security concerns: With an outdated software, there may be security concerns that are not addressed, leaving businesses vulnerable to cyber attacks and other security threats.


Salesforce Lightning Pros & Cons:


Salesforce Lightning is a platform for building and customizing applications on the Salesforce cloud platform. Salesforce Lightning offers a range of benefits for businesses, including increased user experience, customization, speed and performance, mobile-friendly design and app development.


However, there are also some potential drawbacks, including a learning curve, compatibility issues, additional costs and limitations in functionality. Here are the key points for its pros and cons:


Pros:


User Experience: Lightning provides a modern, intuitive and responsive user interface, which results in increased user adoption and higher productivity.


Customization: With Lightning, businesses can easily customize the platform to meet their specific needs, including customizing the layout and functionality of pages and components.


Speed and Performance: Lightning is designed to be faster and more efficient than the Classic Salesforce interface, making it easier for users to access and manipulate data.


Mobile-Friendly: Lightning is optimized for mobile devices, making it easier for users to access Salesforce on the go.


App Development: Lightning provides a platform for businesses to build custom apps, making it easier for organizations to automate processes and streamline workflows.


Cons:


Learning Curve: For some users, the new interface and features of Lightning may require a learning curve, which could be time-consuming and difficult for some users.


Compatibility: Some existing Salesforce customizations and third-party applications may not be compatible with Lightning, which could lead to significant reconfiguration and investment.


Cost: There may be additional costs associated with upgrading to Lightning, including the cost of training, licensing and development.


Limitations: Some features that are available in the Classic interface may not be available in Lightning, which could limit its functionality and impact the user experience.


How Much Does Salesforce Classic Cost?


The cost of Salesforce Classic depends on several factors, including the edition you choose and the number of users. Salesforce offers four main editions: Group, Professional, Enterprise, and Unlimited, with prices ranging from $25 to $300 per user per month.


Additionally, there may be additional costs for add-on features, customizations, and integrations. It is recommended to contact Salesforce directly for a customized quote based on your specific business needs.


The size of your organization also plays a role in determining the cost of Salesforce Classic. Small businesses with a few employees will have different needs and a smaller budget than large enterprises with hundreds of employees.


The size of your organization will influence the number of users you need and the features you want to access, which will impact the overall cost.


How Much Does Salesforce Lighting Cost?


The cost of Salesforce Lightning varies based on the edition and the specific features and functionalities required.


It can range from $25 to $300 per user per month for the Salesforce Lightning Professional edition to $300 to $2,000 or more per user per month for the Salesforce Lightning Enterprise or Unlimited edition.


It's best to contact Salesforce for a customized quote based on your specific business needs. The cost of Salesforce Lightning is also influenced by the features and customizations you want to access.


Some features, such as Lead Management and Contact Management, are included in the basic Salesforce Lightning package, while others, such as Marketing Automation, are only available with an additional fee. Customizing your Salesforce Lightning platform to meet your specific business needs can also drive up the cost, as you may need to hire a developer to implement these changes.


If you want to integrate Salesforce Lightning with other tools and platforms, such as marketing automation software or accounting software, you may need to pay additional fees for these integrations.


The cost of integrations will depend on the tools you want to integrate with and the complexity of the integration process.


Conclusion:


So, if you were thinking, what is difference between salesforce classic and lightning? Then, we are pretty much sure your all concepts will clear after reading this blog.


Both Salesforce Classic and Lightning have their strengths and weaknesses, and the best choice for your organization will depend on your specific needs and requirements. Now, the choice is yours!

23 views0 comments

Recent Posts

See All

Get a Free Consultancy

bottom of page